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Lightroom CC for IOS fatal error - all photos have disappeared

Forum|Forum|7 years ago
February 17, 2019
1 reply
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My photos have all suddenly disappeared All I get is a blank grey panel where the thumbnails were and spinning wheel. It claims it’s loading but never loads no matter how long Ieave it and they're all local files. Everything else on the iPad is fine including the original photos in Photos. Please help.

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Correct answer 99jon

Thanks. That will be a last resort incase all my photos disappear with the app. I’ll get onto Adobe on Monday if I can’t find a solution by then.

Your photos won’t be lost if they are safely in the cloud. You can log-in to your web app in a browser to see what is stored.

https://lightroom.adobe.com/

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I Should add I’ve forced quit, cleared cache and restarted the iPad several times but no change.

Legend

Have you updated to v 4.2 which has just been released. If not it may be worth going to the app store to get the update.

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Unfortunately it is 4.2 that has caused the problem. I just updated to it. Do you know any way to downgrade on the iPad?