Lightroom CC Keeps Crashing in People Module

Community Beginner ,
Jun 19, 2021 Jun 19, 2021

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I have Lightroom CC 2015.5.1, Version 10.0 on my desktop.  Every time I try to open the Perople module, it crashes the program.  Does anyone else have this issue?  Any ideas on how to fix it?

 

Lightroom version: CC 2015.5.1 [ 1073342 ]
License: Creative Cloud
Operating system: Windows 10
Version: 10.0
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 2.6 GHz
Built-in memory: 16272.7 MB
Real memory available to Lightroom: 16272.7 MB
Real memory used by Lightroom: 410.8 MB (2.5%)
Virtual memory used by Lightroom: 1667.0 MB
Memory cache size: 3049.6 MB
Maximum thread count used by Camera Raw: 8
Camera Raw SIMD optimization: SSE2,AVX,AVX2
System DPI setting: 120 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
GeForce GTX 970M/PCIe/SSE2

Check OpenGL support: Passed
Vendor: NVIDIA Corporation
Version: 3.3.0 NVIDIA 382.05
Renderer: GeForce GTX 970M/PCIe/SSE2
LanguageVersion: 3.30 NVIDIA via Cg compiler


Application folder: C:\Program Files\Adobe\Adobe Lightroom
Library Path: C:\Users\Bennett Robinson\Pictures\Lightroom\Lightroom Catalog-2.lrcat
Settings Folder: C:\Users\Bennett Robinson\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) Canon Tether Plugin
2) Facebook
3) Flickr
4) Leica Tether Plugin
5) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 10de
Device : 13d8
Subsystem : 65551558
Revision : a1
Video Memory : 3040
Adapter #2: Vendor : 8086
Device : 1612
Subsystem : 65551558
Revision : a
Video Memory : 80
Adapter #3: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers (Realtek High Definition Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: LR5x102
Direct2DEnabled: false
GPUDevice: not available
OGLEnabled: true

 

Thanks!

 

Moved from Using the Community (which is about the forums) to the correct forum... Mod
To ask in the forum for your program please start at https://community.adobe.com/

 

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Adobe Community Professional ,
Jun 19, 2021 Jun 19, 2021

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You are NOT on Version 10! You are way, way, behind in your updates!

You are using Version 2015.5.1 that was introduced in April 2016.

If you do pay a regular subscription you should update to Version 10.3- if your system allows it!

! Lightroom-CLASSIC System requirements

2015.5.1 is the same as the Standalone Version 6.5.1  which has now lost the ability to use People Search, and more.

v6 is Falling Apart- Petapixel article

 

 

Regards. My System: Lr-Classic 11.0.1, Photoshop 23.0.2, Lightroom 5.0, Bridge 12.0, Windows-10.

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