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franzh36589358
franzh36589358
Known Participant
October 2, 2018
Answered

Lightroom cc

  • October 2, 2018
  • 2 replies
  • 491 views

Hallo,

hatte eine testversion von Lightroom cc, war damit zufrieden. Habe heute Lightroom cc (creative Cloud abo um 11,99 EUR/Monat) gekauft und installiert.

Das ist nun ein ganz anderes Programm als die testversion, und ich bin damit nicht zufrieden (z.b. kein zweiter schirm möglich).

Wie kann ich die Version, die ich als testversion hatte wieder bekommen ?????

Es wäre für mich super, wenn ich Hilfe bekäme.

Grüße

Franz

franz.haslinger@gmx.net

    This topic has been closed for replies.
    Correct answer Mohit Goyal

    Hi franzh,

    Sorry for the confusion here. There are two versions of Lightroom available right now.

    1. Lightroom Classic CC

    2. Lightroom CC- Cloud based

    Do you remember what version of Lightroom you were using before at the time of test? Also, please let us know the exact version of Lightroom you are using now?

    Go to Lightroom > help menu > system info

    Thanks,

    Mohit

    2 replies

    Laura Shoe
    Laura Shoe
    Inspiring
    October 5, 2018

    If your test version had modules along the top right - Library, Map, Develop, Book, Slideshow, Web, and Print, that is Lightroom Classic CC:

    If not, then you were using Lightroom CC:

    Your subscription comes with both. Use the Creative Cloud application to uninstall the one you don't want: on the Apps tab, find the unwanted app, click on the dropdown to the right of Open (or Update), choose Manage, and then Uninstall:

    I would bet that the test one is still installed - you'll see it listed.

    franzh36589358
    franzh36589358Author
    Known Participant
    October 11, 2018

    hallo,

    I think it's clear now. And thank you for your assistance.    

    Best wishes

    Franz

    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity ManagerCorrect answer
    Community Manager
    October 2, 2018

    Hi franzh,

    Sorry for the confusion here. There are two versions of Lightroom available right now.

    1. Lightroom Classic CC

    2. Lightroom CC- Cloud based

    Do you remember what version of Lightroom you were using before at the time of test? Also, please let us know the exact version of Lightroom you are using now?

    Go to Lightroom > help menu > system info

    Thanks,

    Mohit

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