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Lightroom cc

Community Beginner ,
Oct 02, 2018 Oct 02, 2018

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Hallo,

hatte eine testversion von Lightroom cc, war damit zufrieden. Habe heute Lightroom cc (creative Cloud abo um 11,99 EUR/Monat) gekauft und installiert.

Das ist nun ein ganz anderes Programm als die testversion, und ich bin damit nicht zufrieden (z.b. kein zweiter schirm möglich).

Wie kann ich die Version, die ich als testversion hatte wieder bekommen ?????

Es wäre für mich super, wenn ich Hilfe bekäme.

Grüße

Franz

franz.haslinger@gmx.net

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correct answers 1 Correct answer

Adobe Employee , Oct 02, 2018 Oct 02, 2018

Hi franzh,

Sorry for the confusion here. There are two versions of Lightroom available right now.

1. Lightroom Classic CC

2. Lightroom CC- Cloud based

Do you remember what version of Lightroom you were using before at the time of test? Also, please let us know the exact version of Lightroom you are using now?

Go to Lightroom > help menu > system info

Thanks,

Mohit

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Adobe Employee ,
Oct 02, 2018 Oct 02, 2018

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Hi franzh,

Sorry for the confusion here. There are two versions of Lightroom available right now.

1. Lightroom Classic CC

2. Lightroom CC- Cloud based

Do you remember what version of Lightroom you were using before at the time of test? Also, please let us know the exact version of Lightroom you are using now?

Go to Lightroom > help menu > system info

Thanks,

Mohit

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Advocate ,
Oct 04, 2018 Oct 04, 2018

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If your test version had modules along the top right - Library, Map, Develop, Book, Slideshow, Web, and Print, that is Lightroom Classic CC:

lightroom classic cc.png

If not, then you were using Lightroom CC:

Lightroom CC.png

Your subscription comes with both. Use the Creative Cloud application to uninstall the one you don't want: on the Apps tab, find the unwanted app, click on the dropdown to the right of Open (or Update), choose Manage, and then Uninstall:

creative cloud app.png

I would bet that the test one is still installed - you'll see it listed.

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Community Beginner ,
Oct 11, 2018 Oct 11, 2018

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hallo,

I think it's clear now. And thank you for your assistance.    

Best wishes

Franz

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