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Tim5C22
Known Participant
November 29, 2021
Answered

Lightroom Cloud and Video

  • November 29, 2021
  • 1 reply
  • 613 views

I take images and Video with my DSLR, I then import them to LR on my iPad via card reader and sync those to the cloud.

The problem is I can't find the videos anywhere.  I don't see them on my iPad, I don't see them in the cloud, and they are not downloading to LR classic on my mac.

 

Am I doing something wrong?

 

tim

This topic has been closed for replies.
Correct answer Charlie.D

Hi @Tim5C22 

I'm sorry to hear that.  I know this doesn't help now, but the Direct Import UI only shows thumbs for images.  I'm sorry it wasn't apparent that videos were not also shown & imported.  There's more info about this feature here: https://helpx.adobe.com/lightroom-cc/using/import-mobile-ios.html

I similarly suffered data loss once due to formatting.  I was able to download a file recovery tool I ran from my computer, and it was able to recover files from a formatted card, about 90% of the files I wanted.  The rest were not recoverable because I had subsequently written new files to the card.  I urge you to try a file recovery tool and see what you can recover.  Please note: if you low-level formatted your card (disabled the quick format option) on your device, this would write all 0's to your card, overwriting any files.  Still, I would try a recovery tool, in hopes you can recover something.  I'm hoping you did only the quick format option and can get some of your videos back.

 

Kind regards,

Charlie

1 reply

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Charlie.D
Inspiring
November 30, 2021

Are you using the direct import feature?  Does it help if you first import the videos to your iOS Camera Roll, and then import into Lightroom?

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Tim5C22Author
Known Participant
November 30, 2021

Yes i used the direct import feature, i choose the icon at the bottom of the screen and select "from camera device". The images import just fine, you can watch them load.

 

I haven't tried importing them into the camera roll first.

 

Unfortunately I just spent a week shooting photos and videos of wildlife on my Z7.  I would come back every night and import them into LR on iPad.  Unfortunately I would put the card back in my camera and reformat it since it appeared to me everything was working fine.

 

Not a happy camper!

 

tim

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Charlie.D
Inspiring
December 1, 2021

Thank you Charlie, I will try those methods.  I went to that page you linked me too and noticed it only said import "photos", then i looked at the menu on the left side of the page for Android and it said import "photos and videos".  That likely seems obvious to many people but it did not to me.

 

I did sign up for Stellar photo/video recovery but it did not recover anything at all.

 

Tough lesson but live and learn.

tim


I'm sorry to hear nothing was recovered.  I just wanted to acknowledge your pain here and clicking "like" didn't seem appropriate.

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