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Lightroom cloud storage issue

New Here ,
Aug 02, 2021 Aug 02, 2021

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I have Lightroom with 20GB of cloud storage, I only have 30 photos loaded into my Lightroom application but it says my storage is full. I deleted all photos from other albums and from the recently deleted as well. I don't use any other application and I searched everywhere if there is hidden photos taking up storage but there isn't.

Anyone know why and how to fix it?

 

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iOS: iPhone, macOS, Windows

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Adobe Community Professional ,
Aug 03, 2021 Aug 03, 2021

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The Creative Cloud app also creates a local folder called "Creative Cloud Files". This is a Dropbox-like folder, that syncs to the cloud. Did you place anything in that folder, perhaps?

 

-- Johan W. Elzenga

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New Here ,
Aug 03, 2021 Aug 03, 2021

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I just downloaded creative cloud and checked, I have no files on it..

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Adobe Community Professional ,
Aug 04, 2021 Aug 04, 2021

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@Kaylee5C39 wrote:

I just downloaded creative cloud and checked, I have no files on it..



I don't understand. How can you have 'just downloaded creative cloud' if you have a Photography plan subscription? You can't run apps in any Adobe subscription plan without having the CC app to manage it.

 

-- Johan W. Elzenga

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