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Kaylee5C39
Participant
August 3, 2021
Question

Lightroom cloud storage issue

  • August 3, 2021
  • 1 reply
  • 194 views

I have Lightroom with 20GB of cloud storage, I only have 30 photos loaded into my Lightroom application but it says my storage is full. I deleted all photos from other albums and from the recently deleted as well. I don't use any other application and I searched everywhere if there is hidden photos taking up storage but there isn't.

Anyone know why and how to fix it?

 

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1 reply

JohanElzenga
Community Expert
JohanElzengaCommunity Expert
Community Expert
August 3, 2021

The Creative Cloud app also creates a local folder called "Creative Cloud Files". This is a Dropbox-like folder, that syncs to the cloud. Did you place anything in that folder, perhaps?

 

-- Johan W. Elzenga
K
Kaylee5C39Author
Participant
August 3, 2021

I just downloaded creative cloud and checked, I have no files on it..

JohanElzenga
Community Expert
JohanElzengaCommunity Expert
Community Expert
August 4, 2021
@Kaylee5C39 wrote:

I just downloaded creative cloud and checked, I have no files on it..


I don't understand. How can you have 'just downloaded creative cloud' if you have a Photography plan subscription? You can't run apps in any Adobe subscription plan without having the CC app to manage it.

 

-- Johan W. Elzenga
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