Lightroom (cloud version) problems

[CanalogSE]

I have an iPhone 8, an iPad Mini 5 and a MacBook Pro, and Lightroom (cloud version) installed and synchronized on all three units since several years ago...) but, lately, like I just experienced - 

I took a raw format photo DNG with my iPhone 8 using the Lightroom app. When I subsequently then wanted to open that picture on my iPad mini 5, in Lightroom, to edit the picture I got a pop up window that says I have to download the Ligtroom app first...but I do have the Lightroom app already intstalled on my iPad! And after doing that, I have two Lightroom icons on my iPad??

This can't be right!!

[Jim Wilde]

While that does indeed look strange, I believe that it IS possible for both the iPad version (on the App Store it's called Adobe Lightroom for iPad) and iPhone version (called Lightroom Photo & Video Editor) to be installed on the same iPad at the same time, so I'm wondering if that's what has happened here. The only problem then would be sorting out which is which. Have you tried opening each of the apps in turn, the iPhone version would be constrained within the physical boundaries of the iPhone, i.e. it won't be running in the iPad's full screen mode. If you find that one of the apps is like that, then I suggest you delete it. 

That doesn't explain why you got that popup window asking you to download the Lightroom app, but it might at least sort out the confusion.

[CanalogSE]

One of the icons is just gone - but when IClicked the remaioning one, this msg pops up once again: ( pls see screen shot below)

[Jim Wilde]

That tells me that you have the iPhone version currently installed. If there's nothing still pending to sync FROM the iPad, I suggest you delete the currently installed version of Lightroom, then install the correct version (Adobe Lightroom for iPad) from the App Store.