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wok5
Known Participant
June 14, 2022
Question

P: Consumes all memory and then hangs

  • June 14, 2022
  • 37 replies
  • 3320 views

Good morning!

I just have it on my second, brand new MacBook Air. The first one had 16GB of RAM, the current has 8GB of RAM.

 

Start LR, wait 5 seconds: 45GB of System Memory is eaten up. I can not access Prefs or anything in the App.

 

Thanks

 

Wolfgang

37 replies

Ian Lyons
Community Expert
Community Expert
June 15, 2022

Your Systerm Info is indicating that there is a 6K display connected. What happens when it is disconnected?

 

Note - I don't believe there is any way that 8GB of memory is sufficient if your intention is to use it with a 4K display let alone 6K when GPU is enabled.

wok5
wok5Author
Known Participant
June 15, 2022

Hello, Rikk!

First: Thanks for your help. I really appreciate that!

 

Created an album with 1 foto, quit/force quit LrD.

Restarted LrD, 15 seconds...stall

Created an album with 0 foto, quit/force quit LrD.

Restarted LrD, 15 seconds...stall

 

Sytem Info:

Lightroom-Version: 5.4 arm64 [ 20220607-0605-ab0fd72 ] (Jun 7 2022)
NGL-Version: 1.29.0.5
WF-Version: 4.4 89b063a
VF-Version: 1.0.111
HIL-Version: 40405
Betriebssystem: macOS
Betriebssystemversion: macOS 12.4 (21F79)
Anwendungsarchitektur: arm64
Computermodell: MacBookAir10,1 / Apple M1
Anzahl logischer Prozessoren: 8
Prozessorgeschwindigkeit: 0,0 GHz
Integrierter Speicher: 8.192,0 MB
Für Lightroom verfügbarer phys. Speicher: 8.192,0 MB
Von Lightroom verwendeter phys. Speicher: 1.383,7 MB (16,8%)
Von Lightroom verwendeter virtueller Speicher: 2.070.851,6 MB
Cache-Speichergröße: 46,3 MB
Interne Camera Raw-Version: 14.4 [ 1121 ]
Maximale Anzahl Threads, die Camera Raw verwendet: 5
Camera Raw SIMD-Optimierung: SSE2
Virtueller Speicher in Camera Raw: 0MB / 4095MB (0%)
Physischer Speicher in Camera Raw: 0MB / 8192MB (0%)
Monitore/Anzeigegeräte: 1) 6016x3384
Informationen zum Grafikprozessor: Metal: Apple M1
Grafikprozessordaten: geladen: Ja, unterstützt: Ja, Computing: Ja, Init.: I4_GPU3, Hardware: success, Software: success, al: Ja, dl: Nein
Medienfähigkeit des Betriebssystems: true
Anwendungsordner: /Applications/Adobe Lightroom CC
Einstellungen-Ordner: /Users/wolfgang/Library/Application Support/Adobe/Lightroom CC
Bibliotheksordner: /Users/wolfgang/Pictures/Lightroom Library.lrlibrary

 

Rikk Flohr_Photography
Community Manager
Community Manager
June 15, 2022

Thanks for the file. Engineering has reviewed and has a few more questions:

"Could you check with him if the memory increase happens if he is in an album?
  1. open an album with no photos or maybe just 1.
  2. close LrD
  3. launch LrD
From the videos he shared, looks like all the photos have finished syncing. So, it does not happen all the time.:"
 
Additionally, could you go to Help> System Information… and get us the data in the text there?
Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
Community Manager
June 15, 2022

I've direct messaged you.

Rikk Flohr: Adobe Photography Org
wok5
wok5Author
Known Participant
June 15, 2022

2022-06-15 13:37:58.652 Adobe Lightroom[20122:452110] Lightroom version: 5.4 [ 20220607-0605-ab0fd72 ] (Jun 7 2022)
objc[20122]: Class VFExporterMessageDelegate is implemented in both /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/Frameworks/CameraRaw.lrtoolkit/Versions/A/CameraRaw (0x1372b84d0) and /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/Frameworks/video_toolkit.agtoolkit/Contents/MacOS/video_toolkit (0x10d564940). One of the two will be used. Which one is undefined.
objc[20122]: Class VFTools is implemented in both /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/Frameworks/CameraRaw.lrtoolkit/Versions/A/CameraRaw (0x1372b8520) and /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/Frameworks/video_toolkit.agtoolkit/Contents/MacOS/video_toolkit (0x10d5649e0). One of the two will be used. Which one is undefined.
objc[20122]: Class VFExporter is implemented in both /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/Frameworks/CameraRaw.lrtoolkit/Versions/A/CameraRaw (0x1372b8570) and /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/Frameworks/video_toolkit.agtoolkit/Contents/MacOS/video_toolkit (0x10d564a30). One of the two will be used. Which one is undefined.

wok5
wok5Author
Known Participant
June 15, 2022

Found it, roughly 4k big.

 
W:
Rikk Flohr_Photography
Community Manager
Community Manager
June 14, 2022

Can you clarify if this is a Crash or an Application Hang? I saw in your other thread you mentioned a 'beach ball' which is indicative of an Application Hang - not a crash. 

Rikk Flohr: Adobe Photography Org
wok5
wok5Author
Known Participant
June 14, 2022

Hello, Rikk!

The App gets unresponsive, several seconds later a system dialog pops up, telling me to force quit the App (in the list of apps Lightroom ist colored red).

After Force-quit sometimes a dialog from Adobe pops up, asking for details, mostly it simply says: Lightroom has been quit, start agein?

Wolfgang

Rikk Flohr_Photography
Community Manager
Community Manager
June 14, 2022

From our Engineer:

Rikk Flohr: Adobe Photography Org