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Participant
April 30, 2020
Question

Lightroom desktop: Home screen blank with no images

  • April 30, 2020
  • 1 reply
  • 901 views

Hi there!

Today, all of my photos from my Lightroom CC desktop app disappeared. On the online version, however, all the photos can be found. I use the desktop app on a Mac, and for a few days now, I had some ongoing problems with syncing to the cloud as well. I'm really worried that the photos I worked with just disappeared, and I hope you can help me with how to restore them.

 

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1 reply

Akash Sharma
Legend
May 1, 2020

Hi there,

 

Sorry that Lightroom desktop does not show your images and the homescreen stays blank.

 

You can resolve this issue by signing out and then signing in again. 

  1. From the menu bar, choose Help > Sign Out.
  2. Lightroom will now restart. 
  3. Sign in with your Adobe ID again when prompted.  

 

Let us know how it goes.

 

Thanks,

Akash

Participant
May 1, 2020

Hi,

I also tried this, but nothing happened and the screen still stayed blank.