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Gnomistoteles
Gnomistoteles
Inspiring
November 29, 2022
Answered

Lightroom does not run after installation on MacBook Pro

  • November 29, 2022
  • 1 reply
  • 2706 views

After installing Lightroom CC on macbook pro 14 Ventura 13.0.1 I can't run app (is installed according to list on Adobe CC) there is no lightroom files at all (running as Intel showing error window: "File not found"). I used Adobe Cleaner alredy, updated macOS, other apps from Adobe CC are working. 

Instalization proces for Lightroom CC is to fast it skips form 1 to 99% immedietly.

This topic has been closed for replies.
Correct answer Gnomistoteles

Not really helpful but thanks. I will wait till some resolve appear in others issues linked to this problem. Meantime I will do my best to find solution. 

 

p.s. i found few error 130 solutions and did steps to resolve it but still nothing worked ex: https://helpx.adobe.com/creative-cloud/kb/install-rolls-back-error-130.html

 

 

 

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error130

 

 

If resolving problems limits to reinstalation advicing I must say is dissapointing. 


There are some problems with some languages versions. I went to preferences and choose default language as English. Instalization after this is succesfull 

1 reply

Gnomistoteles
GnomistotelesAuthor
Inspiring
November 29, 2022

-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 3 error(s), 4 warnings(s)

FATAL: Error occurred in install product workflow with error code 130 error message
ERROR: Cannot load AMT config file '/Library/Application Support/Adobe/Lightroom CC AMT/AMT/application.xml'
ERROR: Error Failed to copy src file '/Library/Application Support/Adobe/Lightroom CC AMT/AMT/application.xml' to dst file '/Library/Application Support/Adobe/PCF/{LRCC-6.0-32-ADBEADBEADBEADBEADBEADBE}.V7{}Nimbus-2.0-Mac-GM.xml'.
ERROR: Unable to copy AMT config file '/Library/Application Support/Adobe/Lightroom CC AMT/AMT/application.xml' to pcf folder '/Library/Application Support/Adobe/PCF/{LRCC-6.0-32-ADBEADBEADBEADBEADBEADBE}.V7{}Nimbus-2.0-Mac-GM.xml'
WARN: There is no package to proccess
WARN: ERROR invalid xml file path. Could not read data from path /Library/Application Support/Adobe/Lightroom CC AMT/AMT/application.xml
WARN: Error Description Error Domain=NSCocoaErrorDomain Code=260 "The file “application.xml” couldn’t be opened because there is no such file." UserInfo={NSFilePath=/Library/Application Support/Adobe/Lightroom CC AMT/AMT/application.xml, NSUnderlyingError=0x600000fde130 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}
WARN: Failed to remove file. Error: Error Domain=NSCocoaErrorDomain Code=4 "“.adobeTemp” couldn’t be removed." UserInfo={NSUserStringVariant=(
Remove
), NSFilePath=/System/Volumes/Data/.adobeTemp, NSUnderlyingError=0x600000fc4660 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}

Gnomistoteles
GnomistotelesAuthor
Inspiring
December 3, 2022

I did it already, not worked.

 

<branched and moved>

kglad
Community Expert
kgladCommunity Expert
Community Expert
December 3, 2022

The newest versions of Cc desktop. Here few details:

https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/lightroom-does-not-run-after-installation-on-macbook-pro/m-p/13380376#M72457

 

Clearly bug.


@Gnomistoteles 

 

you have a different problem (error 130), and were confounding the other thread, so continue here.

 

first, there are known issues with ventura and some adobe apps (inluding the lightooms) - https://helpx.adobe.com/download-install/kb/macos-ventura-compatability-common-issues.html

 

second, someone's going to need to check your computer. use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

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