Lightroom downloader - storage issue

Forum|Forum|6 months ago
September 15, 2025
3 replies
299 views

I’ve just bought a new laptop specifically to run Lightroom (my old one was painfully slow), but I’m running into an issue during the installation.

When I try to use the Lightroom Downloader, I get an error saying there’s not enough space available — even though my new laptop has plenty of free storage. I also tried using an external hard drive with lots of space, but I’m still getting the same error message.

I only have basic computer knowledge, so if anyone could walk me through a fix with step-by-step instructions, I’d really appreciate it.

Thank you in advance!

Windows

Correct answer JohanElzenga

There is no reason to use Lightroom Downloader. Install the Creative Cloud app on your new computer and log in. Then install Lightroom from within the CC app, launch it and that's it.

JohanElzenga

Correct answer

Community Expert

There is no reason to use Lightroom Downloader. Install the Creative Cloud app on your new computer and log in. Then install Lightroom from within the CC app, launch it and that's it.

-- Johan W. Elzenga

A

Aleke

Community Manager

Hi @gwenan_6733, welcome to the community!

Some Windows users who ran into this issue found that it was caused by not having the Windows Management Instrumentation Command (WMIC) installed. When you get a chance, could you try following the steps in this guide and see if that resolves it for you?
https://adobe.ly/4nzgZHH

Thanks again for reaching out!

Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

G

gwenan_6733Author

Participant

I’ve just bought a new laptop specifically to run Lightroom (my old one was painfully slow), but I’m running into an issue during the installation.

When I try to use the Lightroom Downloader, I get an error saying there’s not enough space available — even though my new laptop has plenty of free storage. I also tried using an external hard drive with lots of space, but I’m still getting the same error message.

I only have basic computer knowledge, so if anyone could walk me through a fix with step-by-step instructions, I’d really appreciate it.

Thank you in advance!

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