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Lightroom Downloader Version 1.0.5-20220504.116-64f8d2b Stalling at 16% and not resumimg

New Here ,
Jan 10, 2023 Jan 10, 2023

Hi,

I'm trying to download my Lightroom photos from Adobes cloud storage. I'm using the Adobe Downloader app Version 1.0.5-20220504.116-64f8d2b. I can log in using my Adobe ID. I logged in, and it displayed the correct amount of photos on my account; I picked a destination folder and started downloading. The app had lost connection a few times with the server (I checked network traffic for the app), so I rebooted the app, resynced it, and then continued downloading where it had left off. However, it reached 16% and is no longer syncing. I rebooted the system and app and logged back in and out, but it's not budging. Any help in troubleshooting would be greatly appreciated.

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New Here ,
Jul 14, 2023 Jul 14, 2023

i wanna downlod

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New Here ,
Aug 08, 2025 Aug 08, 2025
Version 1.0.5-20220504.116-64f8d2b
not working  This software
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Adobe Employee ,
Aug 08, 2025 Aug 08, 2025
LATEST

Hi @different_introvert6830, welcome to the community!

Could you share a bit more about what’s happening with the Lightroom Downloader? What exactly isn’t working?

If it’s getting stuck at a certain percentage, try canceling and restarting the download, it should pick up right where it left off.

Let me know how it goes!

Thanks,
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
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