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danielev51568233
Participant
November 29, 2018
Question

Lightroom downloaders extract only preview

  • November 29, 2018
  • 1 reply
  • 173 views

Hi,

I have the following issue while using Lightroom downloader.

At the end of the export only the smartpreview are downloaded, for a total amount of 4 GB.

When I start the download process I get the following, with an estimate of almost 60GB to be downloaded.

Do you know how to fix this and download the actual pictures?

Thanks for helping,

Daniele

    This topic has been closed for replies.

    1 reply

    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    November 29, 2018

    How did these photos get into the cloud? Were they synched with Lightroom Classic? If so, this is as expected. Lightroom Classic only syncs smart previews to the cloud, not original files.

    -- Johan W. Elzenga
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