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Participant
Jan 13, 2025 5:12 PM UTC
Answered

Lightroom 'Edit in Photoshop' not working.

Windows 11 / Lightroom 8.1 / Photoshop 26.2
From album view in Lightroom, right-click a photo and select Edit in Photoshop > Edit in Photoshop...
'Opening in Photoshop...' appears over progress bar at top left of screen, progress bar does not advance.
Blue 'Downloading Original' popup appears center bottom of screen.
About 5-10 minutes pass with no change, then I get two pop-up dialogs:
'Edit in Photoshop failed | File could not be opened in Photoshop'
'Unable to edit | Photoshop couldn't open the selected images.'
Repeat this at least 3 times with a given photo and there is a chance it will actually open in Photoshop, entire process takes about 30 mins and isn't consistent.

Trying to go the other way and open Lightroom photos from Photoshop also appears broken, the 'Lightroom Photos' tab in photoshop just displays endless loading circle animation instead of photos.

fiftytwopearlCorrect answer
Participant
Jan 13, 2025 6:58 PM UTC

Responding to myself here in case anyone else has the same question - I suspect that the issue has to do with Adobe's cloud servers. I went into Lightroom > Edit >  Preferences > Cache and checked 'Store a copy of all originals',  and when I look in album view at a photo with a green check mark underneath it (indicating 'Synched and Available Offline) and try to open one of these in Photoshop, it works right away. Any photo without the green check would have to download the original from the cloud fails as described in my post above. As far as I can tell Adobe cloud is not working well today and instead of Lightroom giving a 'request to server failed' style message it just gives you a generic error message. I checked the 'Store a copy of all originals' checkbox, I'll likely have to wait hours for it to pull these files from the cloud (despite them existing already in folders from which they were uploaded on my harddrive) but after that I should have free access to them. Hope that helps anyone else that is having this issue.

5 replies

fiftytwopearlAuthorCorrect answer
Participant
Jan 13, 2025 6:58 PM UTC

Responding to myself here in case anyone else has the same question - I suspect that the issue has to do with Adobe's cloud servers. I went into Lightroom > Edit >  Preferences > Cache and checked 'Store a copy of all originals',  and when I look in album view at a photo with a green check mark underneath it (indicating 'Synched and Available Offline) and try to open one of these in Photoshop, it works right away. Any photo without the green check would have to download the original from the cloud fails as described in my post above. As far as I can tell Adobe cloud is not working well today and instead of Lightroom giving a 'request to server failed' style message it just gives you a generic error message. I checked the 'Store a copy of all originals' checkbox, I'll likely have to wait hours for it to pull these files from the cloud (despite them existing already in folders from which they were uploaded on my harddrive) but after that I should have free access to them. Hope that helps anyone else that is having this issue.

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Participant
Apr 7, 2025 6:54 PM UTC

I am having the same problem, I tried your solution but do not have enough disk space. Any other fixes that worked for you? 

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MassC
Legend
Apr 7, 2025 11:13 PM UTC

Hey @Robert27617956ogbh & @ftytwopearl, 

Please try uninstalling and reinstalling both Photoshop and Lightroom. This does happen from time to time when after an update. Let me know if it helps. 🙂 


^CM

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