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I am a photo editer and a client sent me a gallery in lightroom through dropbox. I see her edits and synced the rest of the photos. All photos are edited to me. I send back to her and she can't see my edits only hers.. The smart previews file is there but the helper data file is not there? How can I get this back and save my edits? or is there a different problem?
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<moved from using the community >
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"client sent me a gallery in lightroom"
I presume you mean a CATALOG exporeted from LIGHTROOM-CLASSIC
"synced the rest of the photos"
Do not know what you mean by this! A LrC Catalog should have the accompanying Smart Previews provided. No syncing involved.
"I send back to her..."
What do you send back? The CATALOG file? *
"..and she can't see my edits only hers."
And is she opening the catalog you send back?
Is she opening her own catalog and doing [Import from another Catalog] to merge YOUR edits in HER catalog?
"The smart previews file is there...."
There is no need to return Smart Previews. Only the CATALOG * needs to be returned to the Client.
"...but the helper data file is not there..."
That is not needed to return either.
*Any Masking done would require also returning the file ending with .LRCAT-DATA
See this forum link for some more advice on a Client/Editor workflow-