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1

Lightroom Failed to initialize due to an internal error

New Here ,
Sep 22, 2024 Sep 22, 2024

Hi community

Just wondering if anyone can help me out here

When my colleague loads/runs Lightroom, this error comes up 

Lightroom failed to initalize due to an internal error

login server error 'server_error': Token based access account GET http status 500 error: while (1) {}

{"code":2000,"description":"Unexpected server error"}

 

I was able to get around this by turning wifi off, but now it asks for wifi to be turned on and displays the above error code.

Have updated/reinstalled etc with no luck.

 

Any help would be greatly appreciated.

 

Image posted as attachment of the error.

 

This is on a MacOS 

TOPICS
macOS
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Community Beginner ,
Oct 29, 2024 Oct 29, 2024

Hi Community, 

Since this weekend I have a similar problem with lightroom. I have used lightroom since November last year without problems on my Mac (OS15.0.1). Since this weekend Lr gives the following error. After clicking OK the application quits. I have un-installed Lr, Ps, LrC and re-installed them. This did not resolve the problem. Who has a solution?Screenshot 2024-10-28 at 19.13.10.png

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Community Beginner ,
Oct 29, 2024 Oct 29, 2024

Hi Community, 

Since this weekend I have a similar problem with lightroom. I have used lightroom since November last year without problems on my Mac (OS15.0.1). Since this weekend Lr gives the following error. After clicking OK the application quits. I have un-installed Lr, Ps, LrC and re-installed them. This did not resolve the problem. Who has a solution?Screenshot 2024-10-28 at 19.13.10.png

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Community Beginner ,
Oct 29, 2024 Oct 29, 2024

This evening I received an update of IOS to 15.1 which has solve the initialize problem. 

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Adobe Employee ,
Oct 29, 2024 Oct 29, 2024
LATEST

Thanks for the update @ARthur

Rikk Flohr: Adobe Photography Org
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