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Jeremyrp
Participant
December 31, 2023
Answered

Lightroom for iPad cannot use premium features after in-app purchase

  • December 31, 2023
  • 1 reply
  • 244 views

Hi,

 

I'm having the same issue except for I verified my email etc. I just can't seem to find the premium features. 

This topic has been closed for replies.
Correct answer Sameer K

Hey, @Jeremyrp. Welcome to the Lightroom Community. I've checked your account & Lightroom mobile is active.

 

As a primary step, try to sign out & sign in again with the same email you've used to sign in here app & check if that helps. If the issue exists, please directly message me, or you can reach us via Chat, too. Contact our team via live chat for help with plans: https://adobe.ly/41H58xq

 
Thanks!
Sameer K

1 reply

Sameer K
Community Manager
Sameer KCommunity ManagerCorrect answer
Community Manager
January 1, 2024

Hey, @Jeremyrp. Welcome to the Lightroom Community. I've checked your account & Lightroom mobile is active.

 

As a primary step, try to sign out & sign in again with the same email you've used to sign in here app & check if that helps. If the issue exists, please directly message me, or you can reach us via Chat, too. Contact our team via live chat for help with plans: https://adobe.ly/41H58xq

 
Thanks!
Sameer K
Jeremyrp
JeremyrpAuthor
Participant
January 8, 2024

Thank you very much this resolved my issue!