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Mark5C23
Participating Frequently
October 22, 2020
Answered

Lightroom freezes when pasting develop settings to multiple photos

  • October 22, 2020
  • 5 replies
  • 2262 views

I use a Mavic drone to shoot hyperlapses, usually in excess of 600 photos. Once imported into LR, I will adjust the develop settings for one photo, then copy and paste those adjustments to the entire batch of photos. This evening, Lightroom pasted the settings to two photos, then...stopped. It just sat there, doing nothing, with the progress bar in the corner frozen. I can scroll through my images and click on them but the Paste command ceased. I wound up killing the Lightroom task and reopening, and the problem didn't go away. I rebooted, same problem. Uninstalled, ran the CC cleanup tool, and reinstalled. Still freezes. I tried copying and pasting the settings to ONE photo, and it froze. After killing the task again and trying ONE photo, it worked, so I tried a selection of 60, and the Paste command froze immediately. Usually a batch of over 600 photos only takes a few minutes.

Until this most recent update, I have not had this problem.

Help > System Info is below.

 

Lightroom version: 4.0 X64 [ 20201007-0818-b2c04b4 ] (Oct 7 2020)
NGL Version: 1.20.0.6
WF Version: 3.0.1 e2e396b
Operating system: Windows 10
OS Version: 10.0 [19041]
Application architecture: x64
System architecture: x64
Computer model: System manufacturer System Product Name / Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz
Logical processor count: 8
Processor speed: 4.2 GHz
Built-in memory: 32699.4 MB
Real memory available to Lightroom: 32699.4 MB
Real memory used by Lightroom: 2199.9 MB (6.7%)
Virtual memory used by Lightroom: 2682.0 MB
Memory cache size: 7882.5 MB
Internal Camera Raw version: 13.0 [ 610 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 21MB / 16349MB (0%)
Camera Raw real memory: 22MB / 32699MB (0%)
System DPI setting: 96 DPI (high DPI mode)
Desktop composition enabled: Yes
Displays: 1) 1920x1080, 2) 3840x2160
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: DirectX: NVIDIA GeForce RTX 2080 (27.21.14.5671) - 8 GB
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU3, hard: success, soft: success, wl: Yes, bl: No
OS Media Capability: true

Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\Mark\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\Mark\AppData\Local\Adobe\Lightroom CC\Data

 

    Correct answer Akash Sharma

    Greetings,

     

    This issue should be fixed in the Lightroom Desktop 4.2 update that went live today. This update includes fixes to some of the top customer reported issues among other bug fixes. See Bug Fixes

     

    See whats new in the latest version here.

     

    To update Lightroom Desktop to 4.2, click "Update" in the Creative Cloud desktop app next to Lightroom. See: More detailed instructions for updating

     

    Let us know how it goes.

    Thanks,

    Akash

    5 replies

    Akash Sharma
    Akash SharmaCorrect answer
    Legend
    March 17, 2021

    Greetings,

     

    This issue should be fixed in the Lightroom Desktop 4.2 update that went live today. This update includes fixes to some of the top customer reported issues among other bug fixes. See Bug Fixes

     

    See whats new in the latest version here.

     

    To update Lightroom Desktop to 4.2, click "Update" in the Creative Cloud desktop app next to Lightroom. See: More detailed instructions for updating

     

    Let us know how it goes.

    Thanks,

    Akash

    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity Manager
    Community Manager
    December 8, 2020

    Hi there,

     

    We're happy to announce the release of Lightroom 4.1 which includes the fix for this issue.

    Check out the list of all fixed issues here: https://helpx.adobe.com/lightroom-cc/kb/fixed-issues.html

     

    Let us know if the update resolves the problem for those affected and share your feedback with us.

     

    Thanks,

    Mohit

    S
    Sean Corcoran
    Participant
    February 25, 2021

    I'm fully up to date and am still experiencing this problem.

     

    M
    mattm59884406
    Participant
    February 26, 2021

    Same Here! mine has been doing this for months so frustrating. 

    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity Manager
    Community Manager
    October 23, 2020

    Hi there,

     

    We're sorry for the trouble. Could you please turn off the GPU from the Lightroom preferences > Performance tab, restart Lightroom and let us know the results.

     

    Thanks,

    Mohit

      M
      Mark5C23Author
      Participating Frequently
      October 23, 2020

      No change to the problem.

      Wouldn't I want GPU acceleration, though? I have a pretty powerful GPU so I would like for it to help with graphics-related tasks.

      Mohit Goyal
      Community Manager
      Mohit GoyalCommunity Manager
      Community Manager
      October 23, 2020

      Hi Mark,

       

      Thanks for the update. Looks like it's a known issue with Lightroom 4.0 and we're investigating a fix. Take a look at the following discussion related to this issue: https://feedback.photoshop.com/conversations/lightroom-desktop-cloudbased/lightroom-desktop-paste-settings-on-multiple-photos-freezes-before-completing/5f8fe9ec72a09d07dea81a66

       

      Thanks,

      Mohit

      M
      Mark5C23Author
      Participating Frequently
      October 23, 2020

      Has anyone else experienced this problem or found a fix?

      M
      Mark5C23Author
      Participating Frequently
      October 23, 2020

      I tried using Lightroom again this morning and I cannot paste edit settings to a single photo. This is incredibly frustrating! The app is unusable.

      M
      Mark5C23Author
      Participating Frequently
      October 22, 2020

      This morning I was able to reload my photos and copy my edit settings to two photos individually, but when I selected about ten and tried to paste the settings, it did two, then stopped.

      M
      Mark5C23Author
      Participating Frequently
      October 22, 2020

      ETA: I tried moving the photos (14+GB worth) from my SD card to an internal HD and importing them from there, and now Lightroom hangs up halfway through the import. When cancelling the import LR claims the files are "unsupported or unreadable" which is horsecrap.

      ETA2: On the off chance that the photos my drone took were, in fact, corrupted, I tried using LR to load u p a batch of photos I've already used in the past which are known to be perfectly fine. Same behavior. In fact, when I go back to the batch I originally started having this problem with in Windows Explorer, Windows is having trouble generating previews and I have had to hard-reboot my PC multiple times this morning. WTF is LR doing to my photos?!

      ETA3: Last week I took a batch of 530 photos and edited them all in LR using my normal workflow, and had no problems at all. I wound up not using them for what I meant to, but I also didn't delete them. I just reloaded the exact same series of images this morning and the same freezing behavior occurred after pasting edit settings, four photos in.

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