• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Lightroom is getting hanged while using mask & crop tool (Windows 11)

New Here ,
Nov 28, 2022 Nov 28, 2022

Copy link to clipboard

Copied

When I am using crop and mask tool, LR is getting hanged. I am using windows 11 now. Using windows 10 this problem is not there

 

 

 

{Title edited by Moderator}

TOPICS
Windows

Views

86

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 29, 2022 Nov 29, 2022

Copy link to clipboard

Copied

LATEST

Hi there,

 

Thanks for reaching out.

Which version of Lightroom are you using? What type of file are you working with? Did the issue start after the Windows 11 update?

Go to Lightroom's Preferences > Performance, uncheck Use Graphics Processor, and restart Lightroom.

If you are on Lightroom Classic: You can try to reset the preferences of Lightroom using the steps mentioned here: https://adobe.ly/2JSym5e.

Please back up your presets prior to resetting the preferences.

 

Let us know how it goes.

Thanks! 

Ranjisha

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines