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Participant
July 26, 2019
Question

Lightroom is showing no images in my all photos

  • July 26, 2019
  • 2 replies
  • 161 views

not sure what I did. I was on the phone with support from Apple and needed help with my computer having no memory left. I think all my images and information was put into my documents that are lightroom. I dont know how to put them back. Im afraid to do anything without the help of a professional. I would like to speak to someone from adobe to help me through this . Can anyong help a paniced Adobe user that has all my images in Lightroom.

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    2 replies

    Theresa J
    Community Expert
    Community Expert
    July 26, 2019

    Which Lightroom application are you using, Lightroom or Lightroom Classic? What were you doing when all of the images disappeared?

    Sahil.Chawla
    Adobe Employee
    Adobe Employee
    July 26, 2019

    Hi Tracey,

    Sorry to hear about Lightroom is not displaying photos in the album, let's make it right.

    • Could you please let us know the version of Lightroom you're working with? go to Help > System Info to check the exact version.
    • Are you able to see the images here? Photo Editor | Online Photoshop Lightroom
    • Could you share a screenshot of how Lightroom looks now?
    • Are you signed into Lightroom using your Adobe ID?


    Regards,
    Sahil