Lightroom keep crashing

Question

Good day, hopefully someone can assist.My Lightroom crashes as soon as it is open, or a few seconds afterwards. I have turned the GPU accelerator off, I have uninstalled and re-installed it, I have run a diagnostic tool on my RAM and all my apps are up to date, including Lightroom. It has been doing this for a few months now, but is worse the last month. I have seen a few suggestions for settings in Lightroom, but most of the time I cannot navigate in Lightroom because it crashes so quickly.

Sameer K · Answer

Hey, @Phillipus Car299277168nqz. Welcome to the Lightroom Community. I'll need more info to help you figure this out.

What version of Lightroom & the operating system are you working on? Is there a pattern or similar actions that trigger crashes for you & your friends? Is there a crash report pop-up when Lightroom crashes?

Please submit crash reports & I'll look them up with your Adobe ID that you're signed in to the community with. Head here for the steps: https://adobe.ly/4bsIxrJ

In general, the troubleshooting steps shared here will help address most GPU-related crash issues: https://adobe.ly/3HPkp6s

Let me know how it goes.

Thanks!

Sameer K

(Use '@mention' to tag me when you reply)

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded