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Lightroom keep crashing

New Here ,
Jun 26, 2024 Jun 26, 2024

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Good day, hopefully someone can assist.

My Lightroom crashes as soon as it is open, or a few seconds afterwards. I have turned the GPU accelerator off, I have uninstalled and re-installed it, I have run a diagnostic tool on my RAM and all my apps are up to date, including Lightroom. It has been doing this for a few months now, but is worse the last month.

 

I have seen a few suggestions for settings in Lightroom, but most of the time I cannot navigate in Lightroom because it crashes so quickly.

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Adobe Employee ,
Jul 04, 2024 Jul 04, 2024

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Hey, @Phillipus Car299277168nqz. Welcome to the Lightroom Community. I'll need more info to help you figure this out. 

 

What version of Lightroom & the operating system are you working on? Is there a pattern or similar actions that trigger crashes for you & your friends? Is there a crash report pop-up when Lightroom crashes? 

 

Please submit crash reports & I'll look them up with your Adobe ID that you're signed in to the community with. Head here for the steps: https://adobe.ly/4bsIxrJ

 

In general, the troubleshooting steps shared here will help address most GPU-related crash issues: https://adobe.ly/3HPkp6s

 

Let me know how it goes. 

Thanks! 

Sameer K

(Use '@mention' to tag me when you reply)

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