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BThorns
Participant
December 22, 2019
Answered

Lightroom mobile app not importing or showing photos

  • December 22, 2019
  • 3 replies
  • 25256 views

I am guessing it was from the latest update,  but I am no longer able to import photos into lightroom mobile and none of the previous photos in lr  albums are showing. (attached pics)  anyone know what might have happened or how to fix? 

 

 

 

    Correct answer BThorns

    So solved the problem,  turns out my memory card in my phone was somehow corrupt (which is where I was storing pics etc)  I installed a new one and all working again.  Strange that that was what was causing the issue with importing even from my phone but yeah,  all good now since removing that card. 

    3 replies

    Р
    Рустам29833930nray
    Participant
    May 11, 2023

    Я не знаю как у остальных, но я перепробовал всë и единственным решением которое мне помогло, это просто в онлайн конвенте каким бы не было ваше фото, преобразовать его в JPEG. 

    AbhinavAditya
    Adobe Employee
    AbhinavAditya
    Adobe Employee
    January 9, 2020

    Hi,

    I think the user is a freemium user and won't be able to check on Lightroom Web. As suggested by Akash, you can try first the signing out and signing in. If that does not solves the issue, you can try doing Force Stop the app by going into App Info.

     

    Regards,

    Abhinav 

    B
    BThornsAuthorCorrect answer
    Participant
    January 10, 2020

    So solved the problem,  turns out my memory card in my phone was somehow corrupt (which is where I was storing pics etc)  I installed a new one and all working again.  Strange that that was what was causing the issue with importing even from my phone but yeah,  all good now since removing that card. 

    C
    Coral26146138kpjc
    Participating Frequently
    October 4, 2022

    Hello, 

    Did you ever resolve this??  I have the same issue and cannot fix it!  Grrrr so frustrating. 


    Hello not sure if you sorted this, but I sorted mine by putting an SD card in my phone... I used to have one, and then when I changed phones i did not need one.. turns out it was what I needed.. let me know if this helps 

    Akash Sharma
    Akash Sharma
    Legend
    December 24, 2019

    Hi there,

     

    Sorry that Lightroom on your mobile device is not importing or showing any images. Would you mind signing out of the Lightroom mobile app and signing back in and checking that the app is updated to the latest version?

     

    Also, do you see your images on Lightroom Web? Link: https://lightroom.adobe.com/

     

    Thanks,

    Akash 

     

     

    V
    Veronika M
    Participant
    January 29, 2020

    Hi there,

    I have a similar problem with imported photos not showing. I have a new phone, so I downloaded the app again, logged in and none of my previously imported pics are showing. When I tried to upload the identical picture (transferred from previous device), it looks like it's importing, but then it says it's a duplicate and it's already in the app (but still not showing). What do I do?  I'm a freemium user only. 

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