Lightroom Mobile crash IPhone Horizontal Orientation

[Skvarlak1992]

Hello,

I have noticed the past month at least that whenever I try to rotate an image in edit mode in Lightroom mobile the app will completely crash. Not only that my Iphone (IOS 17.4.1) will completely crash on that screen. I cannot exit out or turn off my screen. My phone will end up either going into an auto boot mode or I will have to press and hold to power it off and on again. This is very disruptive and needs to be addressed. I have been using Lightroom CC and mobile for many years and have not come across this. 

Thank you! 

[Charlie.D]

Hello @Skvarlak1992 

Thanks for contacting us.  I cannot immediately reproduce on my phone with the same iOS version.  What specific phone model do you use?

Is there any specific edit feature you are using when this happens?

[Skvarlak1992]

Hi Charlie,

I have an IPhone Xs. It used to be any time I was in the edit mode when I turned my phone horizontal, however when I checked just now I am able to turn the images without it crashing my phone! Maybe there was an update. Do you know if the horizontal edit feature is still active? I see that isn't available now. 

Thanks for your help!