Lightroom Mobile failing to export videos (MP4)

[MollyGoo]

Hi all,

I am using the most recent version of Lightroom on an Android device (Samsung A52). I have just upgraded to Lightroom Premium in order to edit and export videos.

When I try to export, save or share any edited footage I am given a "Couldn't Complete Export" error message with no further details. This happens every time. I have tried the following fixes, with no avail.

1. Clear the Cache

2. Re Log-In

3. Uninstall & Reinstall

I am able to export the videos via the online editor on PC but I predominantly use mobile so this is not suitable for my purposes. I have plenty of storage on my device and a stable internet connection. Any advice?

If not I shall have to cancel my Premium Plan and find something else. Thank you!

[Neeraj358267748hzu]

I am also having the same issue on my galaxy a52. Using Lr Mobile premium. Initially i thought it's worth it but I am not happy with the experience and service tbh.

[iena34941669klgs]

An update: I've since trialled 5 more of the most promising mobile video Editing apps (Filmora, VN, CapCut, LightCut and Video Maker) and CapCut came out a clear winner. Same functionality as YouCut but even more tools. This one gets close enough to LR to have allowed me to abandon Adobe. 

[Tessa38999421nooj]

I am also having the same issue. I use photo editing quite heavily too, so will I now need two apps? adobe, can[t you fix this??

[Eli_976]

Same problem. This is terrible. I paid for this subscription and turns out is unusable because I can not export videos. So what is your problem Adobe? You are selling lies to consumers!!

[dean_2703]

Having same issue after upgrade I believe.  Was functional before for other video exports.

[GOVINDA_Verma1859]

I am not able to export video edited in Lightroom mobile. Can anyone provide solution?

[Aleke]

Hi @GOVINDA_Verma1859, welcome to the community!

Could you share a few more details to help us troubleshoot? Specifically, what version of Lightroom Mobile you're using, what device model you're on, and whether this issue happens with every video or just certain ones?

Thanks so much!
Alek

[GOVINDA_Verma1859]

Hi,

I am using Lightroom version 10.4.4 and my device is Motorola edge 60
stylus with 8 GB RAM. This issue is happening with all the videos.

Thanks

[Sameer K]

Thanks for adding the updates. Was the video shot on the same device? Are these videos edited with a series of particular edits? Could you share a few original videos with us? 

As a workaround, try exporting videos using Lightroom Web (https://adobe.ly/4ct4o4e), and let us know how it goes.

Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)