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Lightroom mobile In-App Purchases, only one plan offered

New Here ,
Mar 22, 2021 Mar 22, 2021

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I would like to upgrade to Premium within Lightroom for iPad. According to the information in the App Store, there should be different plans as In-App Purcahes available: The "regular" Lightroom 1TB plan (monthly), a Premium 100GB plan (monthly and yearly) and a Premium 40GB plan (monthly and yearly). However, if I go to Settings / Premium Features in the Lightroom app, there is only the 100GB monthly plan is offered. No 1TB or 40GB plans, and not even the yearly subscription of the 100GB plan is available.

 

I guess, this is not how it should work. What can be the reason for this limitation? Is this an Apple or Adobe issue?

 

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Mobile, Problem or error

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correct answers 1 Correct answer

Adobe Employee , Mar 22, 2021 Mar 22, 2021
Hi @TPusztai  Our app store listing shows all plans for Lightroom mobile, but not all of the plans are available in all regions.  Otherwisee, some of the plans may be older and are no longer offered, but the plan is still showed in the listing so existing users on those plans can remain subscribed.   If you do not see a plan you like in the Lightroom Mobile app's purchase screen, you might find other more attractive plans by looking directly on Adobe's web site. Hope this helps a bit!

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Adobe Employee ,
Mar 22, 2021 Mar 22, 2021

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Hi @TPusztai 

Our app store listing shows all plans for Lightroom mobile, but not all of the plans are available in all regions.  Otherwisee, some of the plans may be older and are no longer offered, but the plan is still showed in the listing so existing users on those plans can remain subscribed.  

 

If you do not see a plan you like in the Lightroom Mobile app's purchase screen, you might find other more attractive plans by looking directly on Adobe's web site.

 

Hope this helps a bit!

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New Here ,
Mar 23, 2021 Mar 23, 2021

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Thanks, Charlie, this answers my question.

 

I am aware of the different plans offered on Adobe's website. If you are ready to pay more, they certainly offer more than the Premium plans available as In-App Purchases.

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Adobe Employee ,
Mar 23, 2021 Mar 23, 2021

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Hi @TPusztai 

I do understand your point as well.  The Lightroom Mobile team continues to develop new types of plans and offerings, and in the future you may find new plans offered in your app that are more appealing.  Thanks for contacting us and sharing your thoughts/question.

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