Lightroom mobile - iPad - export issues

[Benjamin23773469w5ad]

Hello folks,

i got a problem with exporting files in there original format and full resolution back in in the file system.

Iam importing my photos, view them and exporting them back in the ios file system as a backup. But after choseing the option original or DNG the file  Endsup from a 4000x5000 pix photo to 600x1000. And it's not just a false information, the resolution drops significantly if you view them. 

iam using at this moment the free version but planing to jump on the paid version. Somebody experienced a similar issue? Maybe it's a result of the free version. 

[Sameer K]

Hi Benjamin,

Thanks for reaching out. We are here to help.

Adobe Lightroom works on the principle of being non-destructive. The original image itself does not get modified or changed when you apply adjustments. You can export the edited image in different formats per your usage and more universal use cases while retaining the original within the cloud.

A

You can export the original with the Lightroom Adjustments as a sidecar in the .xmp file. This will export the original image. Adobe Lightroom acts as a backup by syncing the original full-size document onto Lightroom Web (https://lightroom.adobe.com)

Please check this article to learn more: https://helpx.adobe.com/mobile-apps/help/lightroom-mobile-faq.html

Where are you viewing the exported images? Does the quality drop when you share them via email, social apps, or in the Camera Roll?

We hope to hear from you soon, and let us know if this helps,

Thanks!

Sameer K

[Benjamin23773469w5ad]

Hello Semeer,

it seems to be a problem with the raw format (cr3). Viewing a DNG file on Mac (Affinity Photo) and the iPad everything is fine. Maybe its problem how the data finder on the iPad handels tis cr3 files.

Thanks for your time !

Benjamin R.

[Jim Wilde]

There's no problem with CR3 on iPad or any other device. But for exporting in full resolution you obviously need the full resolution file to export, and I suspect the issue is with the fact that you are using the free version (which I thought doesn't support raw processing). 

But even with the subscription version of Lightroom on iPad, you cannot export as Raw + XMP (using the "Original" export option does not include an XMP). The solution in that case would be to export as DNG, which retains the full raw data and includes added edits/metadata in the XMP section of the DNG file's header. But you still need that full resolution raw file to start with.