Lightroom mobile will no longer load

Question

About a week ago Lightroom mobile developed a bug. It will no longer import photos from my phone gallery, photos do not show in Lightroom, it cannot sync and about 15-20 seconds after launching the app it will crash and start and endless loading loop (see attached). Would appreciate any fixes or workarounds for this.

Many thanks

BroadfixMarketing · Answer

The crash seems to happen when I scroll down to a selection of RAW photos I have in my phone gallery (when accessing gallery through Lightroom). However when I click on a JPG photo to add to Lightroom nothing happens. When attempting to share photos from my phone gallery to Lightroom I get the blue box saying 'adding to all photos' however it never adds.

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