Skip to main content
Participant
April 12, 2021
Question

Lightroom needs access to the internet to initialize properly

  • April 12, 2021
  • 2 replies
  • 706 views

lightroom keeps opening in offline mode when I'm connected to the internet normally and creative cloud is connected. I checked my firewall settings and there is no rule that's blocking lightroom's access to the internet, I also uninstalled the newest version and tried installing older versions but still no luck.

Windows network diagnostics also can't find anything wrong with my connection and I also tried opening the app with other wifi connections 

This topic has been closed for replies.

2 replies

selondon
Community Expert
Community Expert
April 13, 2021

You may be able to get further help at the following forum, which is monitored by the engineering team:
https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_lightroom_cc

Participant
April 12, 2021