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Participant
October 6, 2019
Question

Lightroom not loading (even after uninstall and reinstall)

  • October 6, 2019
  • 2 replies
  • 180 views

Hi Adobe Community, 

 

I'm unable to use Lightroom, even after I tried un-installing and re-installing it. When I try re-opening it, it just "loads" for hours. I've checked to make sure it's updated, and that my account is paid for, etc. This puts me in a sticky situation as I'm trying to process some photos for a presentation, not to mention how much the monthy fees are!

 

Any help or pointers would be greatly appreciated. 

Many thanks, 

Rachel

    This topic has been closed for replies.

    2 replies

    Just Shoot Me
    Legend
    October 6, 2019

    Yes that is the Cloud version. I'm moving this discussion over to that forum.

    Just Shoot Me
    Legend
    October 6, 2019

    Is this Lightroom, the newest Cloud Centric version, or Lightroom Classic, the traditional desktop version?

    rmungerAuthor
    Participant
    October 6, 2019
    Hi, I think it's the Cloud version , though I access it within my applications on my Desktop. Its version 2.4.1