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Franc__Atelier
Participant
January 11, 2019
Question

Lightroom not recongnising iCloud storage increase

  • January 11, 2019
  • 2 replies
  • 1078 views

Currently on holiday and all photos from my phone (which sync automatically) and my Fuji X-T3 are loaded into the Apple photo steam on my iPhone and iPad Pro and synced to iCloud. Today I had to increase my I could storage to 2TB to continue to back up files this waymy apple devices are both showing this has been successful, however Lightroom CC on both devices is saying my 120GB iCloud storage is full and has stopped syncing so I can access all the photos.

i have closed the app multiple times with no success, and have also deleted and reinstalled in with no luck. How do I get Lightroom to recognose my updated iCloud storage?!?

Currently using:

iPhone XS

iPad Pro 2018

Fuji X-T3

This topic has been closed for replies.

2 replies

Theresa J
Community Expert
Theresa JCommunity Expert
Community Expert
January 13, 2019

iCloud is an Apple service. Lightroom is an Adobe product. Lightroom photos live on an Adobe cloud, not an Apple one.

Where did you purchase your Lightroom subscription? Which type of subscription do you have?

selondon
Community Expert
selondonCommunity Expert
Community Expert
January 11, 2019

Hi Becks,

Increasing your Apple iCloud Storage is separate and will make no difference to your Adobe Lightroom Cloud Storage.

iCloud photos are stored on Apple's servers and Lightroom'a on Adobe's servers.

I don't know what plan you have, but I am guessing it is the mobile-only Lightroom CC one? (which I believe has 100gb of Cloud Storage).

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