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Lightroom on iPad and Lightroom Classic on Mac sync two different sets. lightroom.adobe.com switches

New Here ,
Apr 17, 2022 Apr 17, 2022

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On my iPad I created an album called "from iPad" and on my Mac I created an collection called "from Mac" and enabled sync.

I don't see "from Mac" on iPad. I don't see "from iPad" or any "from lightroom" on my Mac. Both show the same account, storage used and storage size. Both show syncing as up to date.
On the web I see either set, but when I refresh it sometimes changes to the other set, and back. 

It seems both are synced up, but somewhere there's a disconnect. I've tried deleting everything and starting again, restarting etc and no luck.

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iPadOS , macOS , Web

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Community Expert , Apr 18, 2022 Apr 18, 2022

That is bizarre. When you've tried deleting everything, is that just by deleting the photos and albums, or using the avatar > Account Info > Delete Lightroom Library button? (Making sure everything is backed up first, of course!)

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New Here ,
Apr 17, 2022 Apr 17, 2022

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8936858C-1C4E-4C2B-A41F-3E4076178C24.jpeg499384ED-368D-422D-84F3-4D2D440BB49C.jpeg

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Community Expert ,
Apr 18, 2022 Apr 18, 2022

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That is bizarre. When you've tried deleting everything, is that just by deleting the photos and albums, or using the avatar > Account Info > Delete Lightroom Library button? (Making sure everything is backed up first, of course!)

______________________
The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit Like a Pro books.

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New Here ,
Apr 18, 2022 Apr 18, 2022

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Thanks Victoria. I previously used the big delete button in LR Classic and it just directed me to the web version to delete albums. I used the "right" delete button now and did it twice (after doing it the first time it immediately showed the "other" set). Now things seem to be sorted out 🙂

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