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lightroom permission to import

New Here ,
Apr 14, 2022 Apr 14, 2022

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I just installed the latest version of Lightroom. I am noew beiong told I don't have permissions to import my own photographs. How do I fix this?

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Adobe Employee ,
Apr 14, 2022 Apr 14, 2022

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Hi there,

Sorry that you're getting an error "Unable to create directory. You do not have permission to save the file" while saving a file in Lightroom Desktop.

Which exact version of Lightroom Desktop are you using, and what is your macOS version? Where are the images located? Does it help to navigate Adobe Lightroom Desktop > Preferences >: Local Storage > Reset?

 

You likely have a permission issue at the drive or folder level. You will need to use the macOS to change the permissions for your User Account for that (and perhaps other) locations. If changing doesn't work, you may need to repair your permissions.

This may be of help for Repair instructions: https://helpx.adobe.com/x-productkb/global/repair-disk-permissions-running-disk.html

 

We're here to help; let us know if this works.

Thanks,

Ranjisha

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Community Expert ,
Apr 15, 2022 Apr 15, 2022

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Have you tried going to the Mac's System Preferences, then Security & Privacy and ensure that Lightroom is ticked in Files and Folders, and that you given it Full Disk Access.

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New Here ,
Apr 15, 2022 Apr 15, 2022

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I had the same issue after updating Lightroom today. Full Disk Access had disappeared. Problem fixed with this advice. Thank you very much.

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