Lightroom photos are all gone

Forum|Forum|6 years ago
December 18, 2019
6 replies
288 views

I opened lightroom today and found all photos are missing. It shows that I have 800 photos when I go to "Recently Added", but does not let me view the photos. I've looked at other community posts and found that when I look online, all my photos are still there and visible. How do I get them back on the desktop application? Thanks!

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99jon

Legend

Lightroom is designed to sync all photos in the cloud to all devices and computers. If you are worried about disk space you can delete the originals when sync is complete leaving only the proxies (smart previews)

J

Jess20Author

Participating Frequently

Ahhh, no worries. It's not so much the space but more the fact that it's been going for over and hour and is still syncing the total amount of images. Just not seeing any progress.

99jon

Legend

I would have thought some update would be available if only Lr 2.x

In Creative Cloud desktop you can choose Updates >> Check for Updates

J

Jess20Author

Participating Frequently

99Jon, I think I've figured it out. In preferences the option to "Store a copy of originals at the specified location." (Which is lightroom on my program) was unticked for some reason but now it's syncing 718 photos. Any idea on how to sync just a few?

99jon

Legend

I'm running Lr 3.1 on MacOS 10.14 (not the latest Catalina 10.15)

Which version of OS 10 do you have?

J

Jess20Author

Participating Frequently

I'm running version 10.11.6

99jon

Legend

I would suggest you update to the latest desktop version, Lightroom 3.1

If your subscription is still valid launch Creative Cloud desktop, go to the apps tab and click the button to update Lightroom.

If no update is available, your version of MacOS may not meet the minimum requirements.

J

Jess20Author

Participating Frequently

My mac meets the requirements but I've been having trouble getting the download for the latest OS; and without the lastest OS I can't update Lightroom. Do you have any other suggestions or things I could try?

99jon

Legend

It will help us to answer your question if you could provide the exact version number you have installed and details of your operating system e.g.
• Windows 10 v1809, MacOS Mojave (10.14) Catalina (10.15)
• Lightroom 3.1 20191124
You can find this from your application menu:
Help >> System Info