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Denis D2
Participating Frequently
September 20, 2022
Question

Lightroom photos not synced to Lightroom Classic

  • September 20, 2022
  • 1 reply
  • 346 views

When travelling I use Lightroom on my iPad to edit some photos. Lightroom says that all photos are uploaded to the cloud yet when I return home I see some but not all the photos on Lightroom Classic on my home computer (Mac mini).  Why is this happening and how do I fix this?

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1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
September 20, 2022

I'll need more details & I'll help you figure this out.

 

What version of Lightroom Classic & the macOS are you working on? What kind of images do you work with? JPEG or RAW?

Lightroom mobile sync images to Lightroom Web (https://lightroom.adobe.com) & later, the images get downloaded & synced to Lightroom Classic. I'll share some directions to begin troubleshooting this.

 

  • Check the images pending sync & apply flags/ratings to these images.
  • Log on to Lightroom Web (https://lightroom.adobe.com) to check current Sync issues on the left part of the screen.

       

 

If there are any sync issues, click on them to know more, find the original for those images, and back them up safely before you empty the Sync issues from Lightroom Web. As long as there are sync issues on the Web, you can encounter trouble in syncing images & edits.

 

After following these steps, let Lightroom Classic continue syncing for at least an hour & let me know how it goes from here.

 

Thanks!

Sameer K

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Denis D2Author
Participating Frequently
September 20, 2022

Hi Sameer,

I am currently running Lightroom Classic 11.5 release and the MacOS is version 12.4. That said, I likely want running either of these newest versions when it occurred in August unless those were the most current versions at the time. I try to keep both current though. I work solely with RAW files. At this time and in August, Lightroom Classic was not reporting syncing errors.  I am headed out tomorrow and will be taking photos and editing some in Lightroom while away. Based on previous experiences some will be shared to Lightroom Classic and a few will not be. I remember quite clearly that the last time it happened I let it Sync overnight and still Lightroom Classic didn't get them all. When I return on Sunday, I will do the same and then follow the instructions you've outlined and report my findings on Monday. Thank you for your help with this.

Denis

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Denis D2Author
Participating Frequently
September 26, 2022

Hi Sameer,

Hi Sameer,
 
I took some photographs while I was away these past five days. I uploaded 26 of the photos to Lightroom on my iPad.  When I got home this afternoon I let them sync to the cloud.  21 of the photos synced to my Mac Mini; 5 were missing.  I then logged on to Lightroom Web where I found all 26 photos.  So that isolates the problem between Lightroom Web and my Mac Mini. I am not sure where you pointing to when you say to check on the left part of the screen.  I do not see that on Lightroom Web nor do I see it on Lightroom Classic. Lightroom Classic though has a green checkmark on the cloud at the upper right corner of the screen.  What should I do next?
 
Denis
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