• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Lightroom premium purchase not recognized on my iPad

New Here ,
Nov 29, 2021 Nov 29, 2021

Copy link to clipboard

Copied

I purchased the Lightroom premium on my mobile and tried to access it on my iPad but reboot, restore purchase and signing into my Apple and Google ID have not worked to recognize the purchase. 

Views

93

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 30, 2021 Nov 30, 2021

Copy link to clipboard

Copied

you need to sign in to your ipad's cc app using your adobe id.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 02, 2021 Dec 02, 2021

Copy link to clipboard

Copied

LATEST

It looks like that you have more then one Adobe-id in use. I'm sending you some instruction via a private message . Hope this helps - Guido/ Lr QE

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines