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Ryan25575726vb6c
Participating Frequently
September 4, 2022
Question

Lightroom "Not Responding"

  • September 4, 2022
  • 1 reply
  • 241 views

I use Lightroom 5.5 for windows, NOT Lightroom Classic.

Whenever I try to use the brush tool it doesn't work and it says "not responding." This also happens when I click on the "preset" button and other times while I try to edit. After I wat a minute it will sometimes allow me to use the brush tool or whatever it is for a brief seconds but then does the same things again. 

I basically can't edit photos all of a sudden because it keeps doing this. I've also tried to clear as much as I can off of my comupter to make it run faster, deleting cache files and all of the other suggestions that I have come across to make Lightroom run smoother.

Ps. I have tons of "user presets" that I don't use anymore and thought that deleting those might help with this and speed things up? But I asked the quetion in another post on how to delete multiple presets at once, so I'm still trying to figure that out.

Thanks for your help,

Ryan

This topic has been closed for replies.

1 reply

Ranjisha Sengupta
Ranjisha Sengupta
Legend
September 6, 2022

Hi Ryan,

 

Thanks for reaching out. Could you please confirm the version of  Windows you are working on? Did this start happening after any recent update? Do you get the error message with all file formats? Can you please switch the graphics processor off? Just go to Preferences->Performance to uncheck the “Use Graphics Processor” box, Restart Lightroom. 

If this doesn't work, You can try to reset the preferences of Lightroom using the steps mentioned here: https://adobe.ly/2JSym5e.

Please back up your presets prior to resetting the preferences.

 

Let us know how it goes.

Thanks! 

Ranjisha

R
Ryan25575726vb6cAuthor
Participating Frequently
September 10, 2022

Thanks for the reply,

I have Windows 10. And I actually don't remember if this happened after a recent update, possibly.

Also, I had read that I SHOULD use the graphics processor option in order to speed things up. Will things run slower if I turn it off and don't use it?

J
Community Expert
Jao vdLCommunity Expert
Community Expert
September 11, 2022

Things will be slower when you turn it off. Ranjisha is suggesting this as a troubleshooting step. See if when you turn it off, it still locks up when brushing. If so, check if there is an update available for your GPU drivers. To check this you generally have to go to the GPU manufacturer's website. Oftentimes windows update doesn't have the most recent versions even for mainstream GPU manufacturers.

It can indeed help to get rid of unneeded presets. They do tend to weigh down Lightroom.

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