Lightroom Russia AppStore

[Виктория234627413ps3]

Hi! Will the Adobe Lightroom app in Russia be removed from the App Store and Google play?

[Виктория234627413ps3]

Hey! Will the Adobe Lightroom app in Russia be removed from the App Store and Google play?

[John R Ellis · Accepted solution]

See this official Adobe blog post from two days ago:

https://blog.adobe.com/en/publish/2022/03/04/adobe-stops-all-new-sales-in-russia

[Виктория234627413ps3]

Yes, thanks, I'm aware. But it says nothing about the AppStore and Google Play, only about buying and subscribing, if I have a subscription for a year and I accidentally delete the app from my phone, can I download it anymore?

[DdeGannes]

We are mostly users here, the link John offered is all that we are aware of.

Are you able to access your account online?

[Autumn23489528gxsb]

I don't know the answer either, but I hope so. 

[removed by moderator for breaking community guidelines to be kind and respectful.]

[Анастасия23483983nceu]

Hello.I've payed for subscription and and my money was deducted from the card, but all subscribtion functions are unavailable. I want to have my money back 

[Charlie.D]

@Анастасия23483983nceu 

I merged your question with an existing forums thread with some relevant info.  

For iOS, Apple manages transactions -- please contact Apple Support for help with a refund.

[Елизавета23858275oa8v]

All Adobe sales have been suspended in Russia. I would like to change this situation. To send troops to Ukraine was not the decision of the people, but of the government. Because you have suspended sales, the government doesn't care. It is unpleasant and insulting to ordinary people (schoolchildren, students, mothers, fathers, and so on) who love and want to engage in creativity. In the current situation, it would be wiser not to "take it out" on everyone. Creativity helps to distract from everything that is happening at least for a while, it helps to see all the beautiful things that are left. I hope for your understanding! I apologize for my English, I hope my words are clear and will be read with the correct meaning. Peace and kindness to all!

[Device2440642532hu]

Hello. There is no technical possibility to pay for subscription renewal in my country right now. I heard that you gave my colleagues a free subscription for another couple of months. Is it possible to solve this problem somehow?

[Анастасия25610123apjp]

Help!

 

{Thread title updated by moderator}

[Sameer K]

Hi there,

Thanks for reaching out. We're sorry for the trouble with Lightroom. I'd love to help you figure this out.

I have reviewed your profile & we could not find any active subscription for Lightroom.

Subscriptions purchased from Playstore, Apple Appstore & Samsung store are managed at the respective stores. You can modify your subscription through the Apple AppStore. Check this article to learn more about this: https://helpx.adobe.com/lightroom-cc/kb/manage-subscription-ios.html

You can subscribe to Adobe Lightroom from this page: https://www.adobe.com/creativecloud/plans.html

Let us know how it goes.

Thanks!

Sameer K

[Anna36117113b84k]

Hi everyone!

I had premium acc for a long time, but a few month ago my subscription has expired (or was it connected to a new iPhone a have changed to?) and now I can not subscribe for premium again due to adobe has suspended all new sales of goods and services in my country. What is wrong about Israel? Maybe I have some wrong settings on the new iPhone? Lately I lived in Russia.

please help me check what is wrong?