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J
jordy287063728c61
Participant
March 6, 2023
Question

Lightroom says my subscription has ended when it's not

  • March 6, 2023
  • 1 reply
  • 739 views

MY lightroom keeps saying that my subscription has ended when i have 9 months left on my subscription. I have tried to sign out an back in, but nothing seems to work..

This topic has been closed for replies.

1 reply

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
March 6, 2023

Your subscription is for a Personal and Enterprise account. The Enterprise portion has expired. When you log in, you should be given an option to choose Personal or Enterprise. Are you choosing personal?

Rikk Flohr: Adobe Photography Org
J
jordy287063728c61Author
Participant
March 6, 2023

Yes i'm using the opion Personal account, but it still say's my subscription ended

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
March 6, 2023

I don't see a 'live chat' option. 


Try here then - you must be logged in.  https://helpx.adobe.com/contact/what-contact-options.html 

 

Rikk Flohr: Adobe Photography Org
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