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Lightroom Shuts Down When Detecting Subject

New Here ,
Jun 29, 2023 Jun 29, 2023

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The last several versions of Lightroom 6.4, 6.3, and 6.2 have been really unstable for me. In particular, it crashes almost every time I try to do subject/person detect. The problem is more pronounced when I am running other apps like premiere pro. It is also worse if I am "fast" with Lightroom, as in moving from one thing to another quickly. It's like it can't keep up. 

 

I am on Windows 11, running an i7 and 64gb of ddr5 ram. Not overclocked. 

 

The stability issues also show up a bit in Lightroom Classic, but not to the same degree.

 

These performance issues also correspond to my installing the Photoshop Beta with generative AI. I have uninstalled it, and the problem persisted, however. 

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Adobe Employee ,
Jun 29, 2023 Jun 29, 2023

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We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s?

 

Note: this is likely a video driver issue. Please check with your Video Card Manufacturer for an update. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Jul 07, 2023 Jul 07, 2023

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Your information is flawed. I have sent dozens of crash reports from this same email address and account. Literally dozens. I just updated my video card driver yesterday and it still happened. The driver is a nvidia 3080. This should not be happening. 

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Adobe Employee ,
Jul 07, 2023 Jul 07, 2023

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The next time you send a crash report, please screenshot it and post it here before you send it. 

 

Thank you. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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