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Lightroom Storage Taking Up CC Storage

New Here ,
Nov 17, 2023 Nov 17, 2023

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Hello,

 

I have having an issue where the storage in my Lightroom has 2 TB available and I've used over 200GB of it. But that same 200GB usage is being applied to my 100GB storage limit on other apps. Is there a way to separate the two storages? I'm not sure if I'm syncing to both storages or if this is a bug with my specific account.

 

I can keep importing to Lightroom no problem but every other app is showing that I am at 200GB out of 100GB. I would like to use my other apps without having to remove my Lightroom library.

 

I am using the latest version right now on Windows 11.

 

Thanks.

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Community Expert ,
Nov 17, 2023 Nov 17, 2023

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The Lightroom Plan usually provides 1TB of space. Do you pay Adobe for the extra 1TB? (ie 2TB total)

"100GB storage limit on other apps"-- What "other apps"?  If you subscribe to the Lightroom Plan through Adobe then this Plan includes all the "Lightroom" apps on mobile devices with the 1TB. You must sign-in to the 'other apps' with the same Adobe ID.

The "100GB" suggests you might have a separate subscription for the mobile apps (perhaps through the Apple store, and not Adobe.)

 

Regards. My System: Lightroom-Classic 13.4, Photoshop 25.11, ACR 16.4, Lightroom 7.4.1, Lr-iOS 9.0.1, Bridge 14.1.2, Windows-11.

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New Here ,
Nov 17, 2023 Nov 17, 2023

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I am using my organization's team account. So I am currently using 217GB out of 2TB in Lightroom but when I check the cloud storage on Photoshop for example it shows that I am using 217GB out of 100GB. This is the same everywhere else besides Lightroom.

 

I'm just wondering if I can separate the files I'm storing in Lightroom from my 100GB total.

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Community Expert ,
Nov 18, 2023 Nov 18, 2023

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Sorry, I am unfamiliar with Enterprise Accounts, so cannot be of more help.

'Bump' your question for someone more knowledgable than me, or contact Adobe support for a 'chat'-

 

Contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
In the chat field (lower right of screen), Typing “Agent” into the chat text field will bypass the initial chatbot. Be patient, it can take quite a while to reach a human
If you are not able to get to the chat window, then disable your ad-blockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

Regards. My System: Lightroom-Classic 13.4, Photoshop 25.11, ACR 16.4, Lightroom 7.4.1, Lr-iOS 9.0.1, Bridge 14.1.2, Windows-11.

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