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Hello,
I have having an issue where the storage in my Lightroom has 2 TB available and I've used over 200GB of it. But that same 200GB usage is being applied to my 100GB storage limit on other apps. Is there a way to separate the two storages? I'm not sure if I'm syncing to both storages or if this is a bug with my specific account.
I can keep importing to Lightroom no problem but every other app is showing that I am at 200GB out of 100GB. I would like to use my other apps without having to remove my Lightroom library.
I am using the latest version right now on Windows 11.
Thanks.
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The Lightroom Plan usually provides 1TB of space. Do you pay Adobe for the extra 1TB? (ie 2TB total)
"100GB storage limit on other apps"-- What "other apps"? If you subscribe to the Lightroom Plan through Adobe then this Plan includes all the "Lightroom" apps on mobile devices with the 1TB. You must sign-in to the 'other apps' with the same Adobe ID.
The "100GB" suggests you might have a separate subscription for the mobile apps (perhaps through the Apple store, and not Adobe.)
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I am using my organization's team account. So I am currently using 217GB out of 2TB in Lightroom but when I check the cloud storage on Photoshop for example it shows that I am using 217GB out of 100GB. This is the same everywhere else besides Lightroom.
I'm just wondering if I can separate the files I'm storing in Lightroom from my 100GB total.
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Sorry, I am unfamiliar with Enterprise Accounts, so cannot be of more help.
'Bump' your question for someone more knowledgable than me, or contact Adobe support for a 'chat'-
Contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
In the chat field (lower right of screen), Typing “Agent” into the chat text field will bypass the initial chatbot. Be patient, it can take quite a while to reach a human
If you are not able to get to the chat window, then disable your ad-blockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.