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2

Lightroom stuck on 'preparing' while exporting

New Here ,
Sep 26, 2025 Sep 26, 2025

LRCC - cannot export any photos, after clicking destination and export, it perminantly gets stuck on 'Preparing 0/[x]', and never progresses. 

 

I've alt-shift opened to reset preferences, i've turned off GPU acceleration, i've set the album as 'offline accessible', I can't seem to find any solution. Same result when trying to export as a JPG, PNG, or when trying different harddrives, etc.

 

I've restarted the computer, checked for new updates or drivers, nothing is helping.  Not sure what to do, thanks!

 

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Windows
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Adobe Employee ,
Oct 08, 2025 Oct 08, 2025
LATEST

Hey, @friendly_serendipity6399. Welcome to the Lightroom Community. I'll need more information to help you figure this out. 

Please share the system info from Lightroom Help > System info > Copy and paste into a text document > Upload and attach here.

 

Has this started since a recent update? Have you changed your operating system's default folders to customized locations on other drives? 

 

Does this happen with images imported recently?

Awaiting hearing from you. 

Thanks!

Sameer K
(Type '@' and type my name to mention me when you reply)

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