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ecki107
Participant
January 14, 2024
Answered

Lightroom switches randomly between two sets of albums

  • January 14, 2024
  • 2 replies
  • 347 views

Hi everyone,

 

since I started using Lightroom (not classic), I ran into the following issue:

 

Lightroom opens with one of two different sets of my albums. The first set consists of my very first three albums and exactly 257 images I have imported. The second set consists of all new images and albums I have imported.

 

On some startups, I see only the first set of albums. Then I close and reopen and after a few tries I see the other set of albums. I never see both at the same time. Which set I see seems completely random. It is about a 70% chance that I see the first set and 30% that I see the second set.

 

Also when using Lightroom Classic and syncing the online catalog to my harddrive, I can only get the first set of albums.

 

This seems not to be a syncing issue, as the exact same behaviour can be observed with the web version of lightroom. This means that all images have to be synced to the cloud. A screen recording of the issue: https://www.youtube.com/shorts/WLdZiNUzxkY 

 

I have never seen anyone else with that problem online. What is this switching behaviour? How can I get all my images at every startup?

This topic has been closed for replies.
Correct answer PeterB217095629

I have private messaged you with instructions for repairing this problem.  Apologies for the inconvenience.

 

-Peter

2 replies

ecki107
ecki107Author
Participant
January 16, 2024

For others that stumble over this rare problem:

It is a catalogue issue, that you need to resolve with the support team.

PeterB217095629Community ManagerCorrect answer
Community Manager
January 16, 2024

I have private messaged you with instructions for repairing this problem.  Apologies for the inconvenience.

 

-Peter