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Inspiring
May 1, 2024
Question

Lightroom treatments on pictures synced from LR Classic are not replicated on LR Classic

  • May 1, 2024
  • 1 reply
  • 167 views

Hi All,

I could'nt find whether this is a bug, a misuse or simply not possible, but when I process a picture synced from LR Classic collection, the treatments appear on my mobile device, but are not replicated on LR Classic.

Then, when opening again the processed image on my mobile device, the original treatments from LR Classic are back overwriting the new ones made on the mobile device.

Hope somebody can help me.

Many thanks in advance.

 

I use LR Classic on Windows 10 and LR CC on Android 14

 

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Community Manager
May 15, 2024

Hey, @phfsly. Welcome to the Lightroom Classic community. I'll help you figure this out.

 

In Lightroom Classic, go to Preferences (CMD+) > Lightroom Sync and share a screenshot of this window along with the system info of Lightroom from Help > System info > Copy and paste into a text document > Upload as an attachment here.

 

Log in to Lightroom Web (https://adobe.ly/3uv2zCA), check for edits, and confirm which app does not sync properly. Then, edit from Lightroom Classic on the desktop and check Lightroom Web.
Edit a different image and recheck the Lightroom web to see if the edit has been synced over to the cloud.

 

While on Lightroom Web, look for the Sync Issues category near the Deleted section on the left part of the screen. If there are any Sync issues, ensure you have a backup of these images; you can clear them out & delete them from the deleted section.

 

You can also clear the Deleted Section & once you clear them out, let Lightroom Classic & Lightroom on the mobile run for a while & maybe overnight (for Classic) to let it resolve most of the issues. 

 

Let me know how it goes. Thanks! 

Sameer K