Lightroom won't read the RAW image; exclamation mark (macOS)

I have an issue with the lightroom. When i tried to import my raw images. The other photos will show and some will just have an error prompt image.

Though in my computer there no problem it shows all the photos.

I hope this makes sense. thank you for your help in advance

{Title edited by Moderator}

This topic has been closed for replies.

Community Expert

What camera? Is it on the supported list? https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html Are you using the latest version of Lightroom (5.5)?

Community Expert

Try copying the photos off of the card and on to the computer hard drive first. Add them to Lightroom from the drive.

Participant

Thank you for your time. Yes I have tried that. I tried to copy it first in the computer the try to import it in the lightroom but still the same

Community Expert

Is it just this set of images? Does this happen with other cards?

Legend

Hi there,

Thanks for reaching out. Please provide a few details.

What is the version of Lightroom and macOS that you are using? What is the file format of the RAW files? (Check if it's supported: https://helpx.adobe.com/lightroom-classic/help/supported-file-formats.html)

Where are the originals located? How have you imported them?

Thanks,

Ranjisha

Sign up