Hi all, I've just bought a compact Canon G7X mark II (which has been around for a while). I subscribe to the photographer package for both Lightroom and Photoshop. Neither can read or recognise files from this camera (they have no problem with my professional Nikon DSLR kit). When I click the 'look for updates' option I'm getting:
The version check was unsuccessful.
This is probably the result of one of the following:
-Your internet connection is not currently available -The server containing the version data is not available at this time
Never had this problem before and i can't imagine that Canon is offline. Any suggestions would be gratefully accepted.