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Participant
September 28, 2019
Question

Long periods offline

  • September 28, 2019
  • 2 replies
  • 153 views

I will be staying offline continiusly for months. I have read than I can use Lightroom offline but will my subscription be renewed every month? And if it is renewed, will my app continue to work in good order without it knowning that the subscription is renewed since I will be offline?

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    2 replies

    Rob_Cullen
    Community Expert
    Community Expert
    September 30, 2019

    You must have a Subscription to use Lightroom-Classic.

    Without a mobile phone, many locations have WiFi (even free) which would allow Adobe to check your subscription status.

    The Adobe Creative Cloud Desktop App  will only take a few seconds when online.

    You would need to be buried in the Antarctic, or middle of the Amazon, to be really remote long term. 🙂 so you will need a really good excuse to ask (I do not even know if it is available!)-

    ! Contact Customer Care

    Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
    spkardAuthor
    Participant
    October 1, 2019
    Thank you for your help. I figured it out
    Rob_Cullen
    Community Expert
    Community Expert
    September 29, 2019

    Several things to consider-

    Lightroom stores your photos in the Cloud, so you need online access to use your photos, unless you opt to store a copy 'locally' in your computer.

    A monthly subscription would require you to be online once a month to keep your Adobe software activated.

    An Annual subscription needs to be online every 90 days to check activation.

    A mobile phone can be used as a conduit to keep Lightroom activated. if there is mobile coverage in your location.

    Adobe at one time (TBMK) could provide 'long term' activation for special circumstances- Contact Adobe.

    Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
    spkardAuthor
    Participant
    September 29, 2019
    Storing photos locally is ok for me however 90 days will probably be too little. I will have mobile coverage now and then but I will be abroad and charges will be off the roof. For the "long term activation" you mentioned, how do I conntact Adobe directly? Also should I have a subscription already before I get in conntact? Thanks in advance.