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Lost all my photos

New Here ,
Feb 18, 2022 Feb 18, 2022

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Hi,

 

I just found out that I have lost all my photos when I logged in, is there any way I could have them back? 

 

Please help!

 

[Moved to the appropriate forum]

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Community Expert ,
Feb 18, 2022 Feb 18, 2022

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Are you talking about Lightroom Classic? If so, it sounds like you have created a new catalog rather than opening the existing one.

 

-- Johan W. Elzenga

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New Here ,
Feb 18, 2022 Feb 18, 2022

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I was using Light Room app on my phone I don't think it was Classic nor Eco. I made sure that I have it on LR website before deleting the app. But when I logged in today everything was gone!

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Community Expert ,
Feb 18, 2022 Feb 18, 2022

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@Riham23225641fpry wrote:

I was using Light Room app on my phone I don't think it was Classic nor Eco. I made sure that I have it on LR website before deleting the app. But when I logged in today everything was gone!



You posted this in the Lightroom Classic forum, hence my question. If your images are in Lightroom web, then this sounds like you logged in with a different Adobe ID.

 

-- Johan W. Elzenga

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New Here ,
Feb 18, 2022 Feb 18, 2022

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It's the same email I have used previously, although, it says my subscription has ended, I never signed up for any subscription.

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Community Expert ,
Feb 18, 2022 Feb 18, 2022

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@Riham23225641fpry wrote:

It's the same email I have used previously, although, it says my subscription has ended, I never signed up for any subscription.



In that case you have deleted all your images when you deleted the app. The free app stores images and presets locally, and deleting an app also deletes its data. The only way to get them back is by restoring your phone from a backup.

 

-- Johan W. Elzenga

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