Lost all presets!

Forum|Forum|5 years ago
February 8, 2021
2 replies
188 views

Hi, I got a new phone and downloaded my Lightroom app on the new one and signed in and all my paid for presets are gone. Does anyone know how I can get them back on my new phone/app? I've spent so much on these I hope there is a way! Thank you

Mac
Download and install
Problem or error
Presets or profiles
Import and share

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defaultj1mp7jos1netAuthor

Participant

Hi, thank you. If I go on my old phone and get a paid subscription will they all save that way then transfer?

JohanElzenga

Community Expert

You say you "signed in", but do you have a paid subscription? If not, then your presets were stored locally on your old phone. The only way to get them onto your new phone is to restore the new phone from a backup of the old phone.

-- Johan W. Elzenga

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