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Participant
November 20, 2019
Question

Lost images on a new phone - Lightroom

  • November 20, 2019
  • 2 replies
  • 954 views

Hey! So I lost my phone on holiday and then bought a new one and started using Lightroom for a week again. I restored my iPhone and I got back all my old photos but not my new photos in Lightroom. How do I get those back?

 

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2 replies

Inspiring
November 26, 2019

If you had an iTunes backup of your newer device with newer photos, the info here might help you recover some photos that were stored locally on your previous device: https://helpx.adobe.com/lightroom-classic/kb/recover-lightroom-mobile-photos-itunes-file-sharing.html

 

If any images can be recovered from the backup of your newer device (from before the point when you restored your previous device's backup onto your new device), they will be located in the Originals folder.  Hope this helps.

 

Updated: I revised my advice above slightly -- I see you lost newer images after restoring an old back up onto your new phone.  Since you didn't sync those photos, only an iTunes backup of your new device & new photos (before you did the Restore) could possibly help.  I do hope this info helps somehow.

Sahil.Chawla
Adobe Employee
Adobe Employee
November 22, 2019

Hi there,

Sorry to hear about the lost photos, could you please let us know if you're using a trial or if you have a subscription?


Also, are you able to see the images here? https://lightroom.adobe.com/libraries

 

Regards,
Sahil

 

 

Participant
November 23, 2019

Hey, I didn't have a subscription it was just a free trial 😞