• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Lost libary

New Here ,
Apr 06, 2023 Apr 06, 2023

Copy link to clipboard

Copied

Good day,

I have obtained Adobe access through my university. Unfortunately, I renewed the subscription a little late. Now my entire library with all images and edits is gone.

TOPICS
macOS

Views

116

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 06, 2023 Apr 06, 2023

Copy link to clipboard

Copied

I am having the same problem, but on an install/subscription for an Individual. Was waiting for a call back but noone has called yet! Will update if I hear anything.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 06, 2023 Apr 06, 2023

Copy link to clipboard

Copied

Greetings, 

 

Has it been less than 60 days since your University took your account offline?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 07, 2023 Apr 07, 2023

Copy link to clipboard

Copied

Yes, its only a few days ago. I was late for 2 or 3 days. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 08, 2023 Apr 08, 2023

Copy link to clipboard

Copied

LATEST

It looks like your admin assigned a new account to you.  I will send you a private message to give you access to your previous account.

 

-Peter

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines